How Liebherr significantly increases the efficiency of online meetings with Collaboard

Online meetings, digital workshops, communication between office and home office – everyday collaboration in teams is becoming increasingly important and is a decisive factor for companies' competitiveness. Complex topics and projects, as well as the pressure to innovate, are constantly growing demands that internationally operating companies face.

Cross-location exchange is time-consuming and tiring when employees don't have the right tools available. Video & chat are just the beginning and merely form the foundation for more effective collaboration.

Liebherr employs over 50,000 people worldwide, organized in 11 different business sectors and 140 companies. A few years ago, Liebherr decided to introduce the online whiteboard Collaboard as a strategic element of their group-wide collaboration strategy.

Collaboard is a Swiss online whiteboard and collaboration solution, particularly distinguished by its simplicity, security, and adaptability.

In this report, you will read why Liebherr chose Collaboard, which processes and activities were significantly improved, and what thousands of users regularly use Collaboard for.

How does Collaboard help improve internal and external collaboration on a daily basis?

An internal survey at Liebherr showed that Collaboard is primarily used to improve collaboration in online meetings and various workshop formats. The main benefit of the online whiteboard is the visualization of content and its versatile applications in various activities that frequently occur in meetings and workshops.

By visualizing content, it becomes tangible and open for discussion, which significantly enhances the effectiveness of the exchange. Complex issues can be depicted in a big picture on the infinitely large digital whiteboard space, making them easy to understand.

Collaboard becomes a bridge between the office, home office, and various locations, serving as a central hub where important information is quickly and easily accessible. It is similar to the bulletin board of the past, only digital and accessible from anywhere – a digital meeting point.

One of the respondents aptly described how he improves his collaboration with Collaboard:

Compared to other tools, the Collaboard whiteboard offers a quick overview of complex topics. It is excellent in presentations, but especially in workshops and brainstorming sessions, and also for taking minutes. I have about 20 boards for myself and also with other people, including those at other locations.

Which specific work steps does Collaboard support and where do the decisive time savings occur?

To find out more precisely where, beyond visualization, time savings and advantages arise through the use of Collaboard, we had the following statements evaluated by respondents:

Our online meetings have become more efficient through the use of Collaboard.

Over 80% of respondents agree that their meetings have become more efficient with Collaboard.

Collaboard helps me save time in the preparation and follow-up of meetings.

40% of respondents save time through Collaboard when it comes to meeting preparation and follow-up.

Through the use of Collaboard, our online meetings have become more engaging.

80% of respondents agree that online meetings became more engaging with Collaboard.

The survey results clearly show that Collaboard significantly contributes to improving the effectiveness and efficiency of meetings at Liebherr.

Furthermore, online meetings became more engaging through the use of Collaboard – a factor not to be underestimated when considering the high number of meetings we participate in today.

In many organizations, particularly after the coronavirus pandemic, an online meeting fatigue has set in (Zoom Fatigue), which can be effectively countered with an online whiteboard.

What is Collaboard used for? What are the most important use cases?

The survey identified the following main areas of use for Collaboard:

Over 90% of respondents indicated that they use Collaboard for brainstorming sessions and in workshops.

80% stated that they use Collaboard in meetings and particularly for strategy sessions.

58% use Collaboard to create mind maps and to visualize processes and workflows using flowcharts.

Additional use cases include presentations and classic note-taking during meetings.

The survey results clearly demonstrate how versatile Collaboard can be used and that different use cases emerge across various departments and roles.

Covering so many use cases with a single tool offers many advantages for Liebherr. There is no need to procure and learn a new tool for each individual use case. Synergy effects appear after a short time, which can clearly be measured in a fast return on investment.

How often is Collaboard used?

We were also interested in how frequently Collaboard is used at Liebherr. Which users have made it their go-to tool for online collaboration that they use daily, and who uses Collaboard only sporadically.

Our survey results show that 20% of respondents use Collaboard daily. 60% launch the online whiteboard several times per week, and 20% collaborate with Collaboard several times per month.

The high usage rate underscores the relevance of Collaboard for Liebherr and the high acceptance among users. The more people work with it and benefit from its advantages, the greater the positive effect on online collaboration.

The innovative training program from Collaboard that drives high enthusiasm and adoption

Introducing new tools in international large corporations always poses challenges for internal IT and tool providers alike. Together, Collaboard and Liebherr developed a training program that enables employees to implement modern working methods with the online whiteboard in the shortest possible time.

The key user concept was pursued, and the Collaboard Buddies were created – people who know more than just the basic functions of Collaboard and are also trained conceptually and methodically on how online whiteboards can effectively improve meetings and workshops.

Additionally, regular Collaboard On-Air events take place where interested users meet to exchange ideas, ask questions, provide feedback, and express wishes.

It is precisely this direct contact with our Collaboard users that creates a win-win situation. Not only do exciting wishes emerge from it, but horizons are broadened. Each of us works differently, thinks differently. It therefore excites me every day to discover different approaches and to connect ideas. – Ingmar Marchl, Key Account Manager Collaboard

Everyone gets the opportunity to visualize their ideas and thought processes

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Why Liebherr chose Collaboard

When selecting Collaboard, four factors were decisive for Liebherr:

• Ease of use for users
• The general tools and elements available on the whiteboard
• How Collaboard supports the work of moderators
• Technical and administrative aspects, as well as the central point of IT security

Collaboard excels in all categories. The simple and clean user interface, available in over 6 languages, makes it possible to become productive with Collaboard within minutes. The comprehensive selection of elements – from cards to images, documents, and videos – supports versatile use across departments and organizations. Moderators particularly appreciate the sophisticated voting function, the ability to present directly in Collaboard, and to pin, lock, or temporarily hide content on the board.

In terms of IT security, Collaboard also excels as one of the most secure online whiteboards, with different hosting options and various certifications that underpin the high security standard.

Additionally, Single Sign-On provides easy access with existing accounts for all Liebherr users, and further integrations for automated user lifecycle management offer corresponding flexibility and efficiency in IT processes surrounding Collaboard.

Beyond all the advantages and aspects, price is also an important argument. Collaboard's flexible pricing policy, with a combination of licensed, free, and guest users, makes it a very attractive solution that can be rolled out across the company with full cost control.

We at Collaboard are grateful and proud that Liebherr chose our online whiteboard solution, becoming one of our many enthusiastic customers. Through the survey results, we want to make the benefits that Collaboard brings quantifiable. – Michael Gorog, Co-Founder Collaboard

Are you also facing the introduction of an online whiteboard or considering a switch from your existing solution? Feel free to contact us and we will advise you openly and honestly, in line with the lived company values of Collaboard.