About SV Informatik

SV Informatik is the IT service provider of SV SparkassenVersicherung. The company is responsible for IT operations, application development, and infrastructure services that support the insurance business. Headquartered in Mannheim, SV Informatik also operates from locations in Stuttgart, Wiesbaden, and Dresden.

Within the Innovation Management team, Maria Frenzel focuses on communication, emerging technologies, and initiatives that bring new ideas and innovative ways of working into the organization.

The Challenge

Like many organizations, SV Informatik increasingly relies on digital and hybrid collaboration. Traditional workshop formats often involved sticky notes, PowerPoint presentations, or manual documentation by moderators. While these methods still have their place in face-to-face meetings, digital formats require new ways of engaging participants and capturing ideas collaboratively.

At the same time, data protection and security play an important role. As part of the insurance industry, SV Informatik places a strong emphasis on secure and compliant collaboration when introducing digital tools.

Collaboard in Everyday Work

Today, Collaboard is primarily used in workshops, project discussions, and digital or hybrid events. Teams use the platform for activities such as check-ins, check-outs, brainstorming sessions, and the collaborative structuring of ideas and content.

According to Maria Frenzel, Collaboard is particularly well suited for digital workshops where ideas need to be collected, organized, and clustered collaboratively. Typical users include project managers, workshop facilitators, and participants in the company's internal Buddy Program, who apply the platform to a wide variety of use cases.

Collaboard boards are usually shared directly through Microsoft Teams, allowing participants to collaborate in real time regardless of their location.

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The Value for SV Informatik

The use of Collaboard has helped make workshops more structured and interactive.

Rather than simply listening, participants can actively contribute ideas and collaborate directly on the board. The visual nature of the platform helps teams organize information more effectively while creating a more engaging workshop experience.

Another important aspect is the collaboration with the Collaboard team. SV Informatik values the fast response times, strong service orientation, and partnership-based approach. This was particularly evident when performance-related issues were analyzed jointly by SV Informatik's IT team and Collaboard experts to identify and implement improvements.

Key Benefits

• More structured workshops
• Increased participant engagement and interaction
• Effective support for digital and hybrid collaboration
• Visual organization of ideas and information
• Easy collaboration through Microsoft Teams
• Strong focus on secure and compliant collaboration
• Responsive and partnership-oriented support

"The collaboration feels more structured and interactive. Participants are more actively involved and feel that they are contributing instead of simply listening."

Maria Frenzel
Innovation Management, SV Informatik

Looking Ahead

SV Informatik expects digital collaboration to continue growing in importance as flexible working models and remote work remain an integral part of modern organizations.

Beyond traditional workshop scenarios, the company sees additional potential in use cases such as onboarding boards, community initiatives, and knowledge-sharing programs. The continuous development of Collaboard and new integrations will further support these evolving ways of working.

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